SERI

SkEtching-Reasoning-Integrating for Empathetic Response

SERI: Progressive Workflow for Empathetic Response Generation

SERI proposes a novel SkEtching-Reasoning-Integrating workflow for generating empathetic responses that consider both cognitive and affective aspects.

Methodology

  1. Sketching: Capture the initial response skeleton
  2. Reasoning: Reason about multi-source information including emotions and context
  3. Integrating: Dynamically integrate appropriate information for the final response

Key Contributions

  • 📊 Empathy Planner: Captures and reasons about cognitive and affective information
  • 🔀 Dynamic Integrator: Selectively chooses relevant information for response generation
  • 🎭 Commonsense Integration: Incorporates external knowledge for better understanding

Publication

SERI: SkEtching-Reasoning-Integrating Progressive Workflow for Empathetic Response Generation
Guanqun Bi, Yanan Cao, Piji Li, Yuqiang Xie, Fang Fang, Zheng Lin
ICASSP 2023